A user profile field is an attribute of your organization’s Adobe Connect user profile. The fields for First Name, Last Name, and e‑mail are required and cannot be modified. However, you can add other predefined fields, create new fields, and change their order in the user profile. See Customize user profile fields.
You can set login and password policies, password expiration, password format, and password length. See Set login and password policies.
Adobe Connect includes several built-in groups, see Built‑in permission groups. You can also import groups. If you need additional groups, you can create custom groups in Adobe Connect Central. It’s a good idea to create custom groups first so you can add users as you import them to the account. See Create a custom group manually.
To add users and groups to Adobe Connect, use the Lightweight Directory Access Protocol (LDAP), comma-separated value (CSV) files, or create users and groups manually.
Working with LDAP-acquired users and groups
In LDAP-enabled organizations, Adobe Connect acquires all its user data directly from the user directory of your organization. This data includes information such as login, name, and phone number. You would probably not be involved in adding new users or groups to the system, because this process occurs outside Adobe Connect Central. Once the LDAP integration is configured, manually assign LDAP-acquired users or groups to the Built-in group appropriate for their job functions. For more information, see Migrating, Installing, and Configuring Adobe Connect guide available online at www.adobe.com/go/connect_documentation_en.
Importing users and groups through CSV files
You can import large numbers of users and groups through a CSV file. Your directory might have a utility for exporting users and groups to CSV files, or you can create CSV files yourself. Your CSV files must be in a specific format. You can modify the imported users and groups in the same way you would any user or group that was manually created. See Import users and groups from CSV files.
Adding users and groups manually
You can assign new users to a Built-in group, or you can create custom groups that are specific to your organization. It is best to create these groups before creating users manually. See Create a user manually and Create a custom group manually.
Once you have imported or created users and groups, set permissions so users can access content and create meetings, trainings, events, or seminars. The Built-in groups have default permissions. Assign users and groups to the Built-in groups as an easy way to set permissions. User account administration is simpler when you are managing groups rather than individuals. See Add or remove group members
Add user profile fields to match the user profile fields in the directory of your organization.
When you customize user profile fields, you can add predefined fields, create custom fields, and remove fields. When you modify a field, you can change any of its attributes. You can also designate a field as required, or add a comment describing a field.
Note:
Do not create multiple custom fields with the same name.
Match the Adobe Connect login and password policies to the policies of your organization. Any policies you establish are valid for all Adobe Connect applications.
Click the Administration tab at the top of the Adobe Connect Central window.
Click Users And Groups.
Click Edit Login And Password Policies and enter desired values.
Click Save.
Administrators can allow users to use email address as the login. The login credentials must be unique across all users.
Use the settings in this section to allow for your organization’s password management policies. Administrators can enforce password expiry after a pre-defined time period, requirements of specific characters in passwords, minimum and maximum length of passwords, and use of passwords not used previously.
By default, Prevent reuse of old passwords is not selected. Administrators can enable it and can set an appropriate limit on the number of older passwords tracked. If users try to reuse their older passwords, they are prompted with an appropriate message on the user interface.
If Enable Meeting Hosts To Enforce Passcode option is enabled, meeting hosts can enforce an alphanumeric password to access a meeting room. (See Edit meeting information.)
Select the applicable options to allow users to register and log in the event using social network profiles. When allowed event hosts control these social login options for individual events. This option is available only on hosted offering of Adobe Connect and not on the on-premise deployments.

Note:
If Account Administrator disables registration via social accounts, attendees already registered via their social profiles can continue to authenticate using their social profiles. New registrations using social profiles are disabled.
Before you import users, create a CSV file containing the users you want to add to Adobe Connect. The CSV file you create must include user information in the following format:
first-name, |
last-name, |
login, |
email, |
password |
---|---|---|---|---|
Mary, |
Betts, |
mbetts1@mycompany.com, |
mbetts1@mycompany.com, |
private1 |
Robert, |
Blatt, |
rblatt2@mycompany.com, |
rblatt2@mycompany.com, |
private1 |
Ron, |
Bloom, |
rbloom3@mycompany.com, |
rbloom3@mycompany.com, |
private1 |
Charles, |
Bond, |
cbond4,@mycompany.com, |
cbond4@mycompany.com, |
private1 |
Jennifer, |
Cau, |
jcau5@mycompany.com, |
jcau5@mycompany.com, |
private1 |
Here are some additional tips for using CSV files:
Because of browser limitations, if you have a large number of users to add, create several smaller CSV files instead of one large CSV file.
If the file contains empty lines, the import operation fails.
Names that contain a comma must be in quotes. For example, the name John Doe, Jr., must appear in the CSV file as “John Doe, Jr.”.
The header format for custom fields is x‑field‑id (for example, x‑45704960). To determine the field ID, in Adobe Connect Central, select Administration > Users and Groups > Customize User Profile. Click the field name. In the browser address bar, locate the filter-field-id parameter in the URL. The filter-field-id value is the field‑id. For example, for the custom field Cost Center, filter-field-id=cost-center, and the header format is x-cost-center.
Note: You can also obtain the field ID from the XML API calls custom-fields or acl-field-list.
The user information in the CSV file must take login and password policies into consideration. For example, if an e‑mail address is used as the login name, the login and e‑mail values in the CSV file must be identical. Alternatively, if there are password policies (certain length, format, special characters, and so on) these policies must also be applied in the CSV file.
You can import users from a CSV file that isn’t UTF‑8 encoded. When importing a non-UTF‑8 encoded file, append the appropriate encoding parameter to the import URL.
Use the group import option to import groups into the Adobe Connect database. After you import the group CSV file, you can assign new users to the groups.
When you create the CSV file, ensure that it is in a format that Adobe Connect can use. The required column headers in the CSV file are name and description. The following is an example of a group CSV file that is adaptable for Adobe Connect:
name, description group1, test1 group2, test2
- If you assign users to custom groups, set library permissions for the groups. For more information, see Setting permissions for library files and folders.
Use this option to import new users and add them to a Built-in or previously created group. The Built-in group names appear in the menu for group selection as default groups. After you create a group manually, its name also appears in the menu for group selection. You can use the import option to assign large numbers of users to multiple groups.
You can select only one group for the users you import from one CSV file. Create a different CSV file for each set of users you want to add to a specific group. After you import these users, you can assign these users to additional groups, or assign the whole group to another group.
The following example shows the minimum user information required for the CSV file. You can add other information in the CSV file to pre-populate other user properties. The CSV file you create must include user information in the following format:
first-name, |
last-name, |
login, |
email, |
password |
---|---|---|---|---|
Mary, |
Betts, |
mbetts1@mycompany.com, |
mbetts1@mycompany.com, |
private1 |
Robert, |
Blatt, |
rblatt2@mycompany.com, |
rblatt2@mycompany.com, |
private1 |
Ron, |
Bloom, |
rbloom3@mycompany.com, |
rbloom3@mycompany.com, |
private1 |
Charles, |
Bond, |
cbond4,@mycompany.com, |
cbond4@mycompany.com, |
private1 |
Jennifer, |
Cau, |
jcau5@mycompany.com, |
jcau5@mycompany.com, |
private1 |
- Add the new users to a group. For more information, see Add or remove group members.
- Set permissions for these users. For more information, see Setting permissions for library files and folders.
Groups that you create manually are referred to as custom groups.
A group can contain both users and other groups.
When you add new users, enter a new password they can use to log in to Adobe Connect. This password is sent to the user by e‑mail. By default, the users are prompted to change the password after they log in for the first time. You can also add audio conference settings for users.
After you create a user, you can select a manager for the user. A user can have only one manager. If the user you created is a manager, you can assign the user team members. The manager can view report data for team members using the Manager Reports option on the Home tab.